Terms of service
NutriCastle Terms of Service
Welcome to NutriCastle! These Terms of Service ("Terms") govern your use of our website www.nutricastle.in and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these Terms. If you do not agree, please do not use our website.
1. General Terms
-
NutriCastle ("Company," "we," "our," or "us") operates this website and offers premium nutrition bites.
-
By using our website, you confirm that you are at least 18 years old or have consent from a legal guardian.
-
We reserve the right to update, modify, or discontinue any part of our website or these Terms at any time. Your continued use of the site constitutes acceptance of the revised Terms.
2. Products & Orders
-
All products listed on our website are subject to availability.
-
We reserve the right to limit, refuse, or cancel any order at our discretion. If your order is cancelled, we will notify you and process a refund if applicable.
-
Product descriptions and images are for reference only; slight variations may occur.
3. Pricing & Payment
-
Prices displayed on the website are in Indian Rupees (INR) and include applicable taxes.
-
We reserve the right to change product prices without prior notice.
-
Payments must be made through our secure payment gateway. We do not store or process payment details directly.
-
In the event of a pricing error, we reserve the right to cancel the order and issue a refund.
4. Shipping & Delivery
-
Orders are processed within 1-2 business days after payment confirmation.
-
Estimated delivery timelines vary based on location (refer to our Shipping Policy for details).
-
We are not responsible for delays caused by third-party logistics, natural disasters, or incorrect shipping details provided by the customer.
5. Returns & Refunds
-
Due to the perishable nature of our products, we do not accept returns or exchanges (see our Return & Refund Policy for exceptions).
-
Refunds are only issued in cases of damaged, incorrect, or lost orders, subject to verification.
6. Subscription Terms:
You can manage or cancel your subscription by logging into your NutriCastle account dashboard using your registered email ID.
By enrolling in a NutriCastle subscription plan, you agree to recurring billing until you cancel. You can manage or cancel your subscription by logging into your account. If cancelled after a billing cycle begins, the current cycle will continue and no partial refunds will be issued. Subscription benefits and pricing are subject to change with prior notice.
7. Intellectual Property
-
All content on our website, including product images, logos, text, and designs, is the exclusive property of NutriCastle.
-
You may not copy, reproduce, distribute, or use any content from our website without prior written permission.
8. User Conduct
When using our website, you agree not to:
-
Engage in fraudulent activities or provide false information.
-
Disrupt or interfere with the website’s functionality.
-
Attempt to gain unauthorized access to any part of the website.
9. Limitation of Liability
-
NutriCastle is not responsible for:
-
Any direct, indirect, or incidental damages arising from the use of our website.
-
Delays or failures due to factors beyond our control (e.g., third-party logistics, force majeure events).
-
Any allergic reactions or personal health issues related to our products (please check ingredient lists before consumption).
10. Governing Law & Dispute Resolution
-
These Terms are governed by the laws of India.
-
All disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra, India.